OUR PROTOCOLS & POLICIES
We take your pet's safety and your peace of mind seriously. Here's how we operate in the heart of NW DC.
01. CANCELLATION & RESCHEDULING
We understand life happens. Please notify us at least 24 hours before your scheduled walk to avoid any fees. We prioritize your schedule to ensure we can provide the best care.
02. SAFETY & SECURITY
Every dog is greeted with a friendly handshake and a thorough check-up. We maintain a strict no-leash policy during walks to ensure maximum freedom and safety in the neighborhood.
03. COMMUNICATION
We keep you updated with real-time updates via our secure app. If a walk is delayed or if your pet needs a break, we will notify you immediately to keep you in the loop.
04. NEIGHBORHOOD FOCUS
We specialize in the unique terrain of Columbia Heights, Adams Morgan, U St, Dupont, and Logan Circles. We are committed to providing professional care that respects the local environment.